Order Tracking

Order Tracking

Hewer Home Hardware provides free standard shipping through Canada Post for eligible orders delivered within Canada.

How to Track Your Order

After your order ships, we will send a shipping-confirmation email containing:

  • Your order number

  • Canada Post tracking number

  • A Canada Post tracking link

You may also enter your tracking number on the official Canada Post tracking page:

https://www.canadapost-postescanada.ca/track-reperage/en

Tracking information may take 24–48 hours after shipment to become active.

Order Status

  • Order confirmed: We received your order.

  • Processing: Your order is being verified and prepared.

  • Shipped: Canada Post has received or collected the package.

  • In transit: The package is moving through the carrier network.

  • Out for delivery: Delivery is expected that day.

  • Delivered: Canada Post has recorded the package as delivered.

If You Cannot Find Your Tracking Email

Please:

  1. Check your inbox, spam, and junk folders.

  2. Search for “Hewer Home Hardware.”

  3. Confirm that you are checking the email used at checkout.

  4. Contact us with your full name and order number.

Tracking Has Not Updated

Tracking may not update immediately while a package moves between Canada Post facilities.

If tracking has not changed for more than three business days, contact us so that we can review the shipment.

Tracking Shows Delivered but the Package Is Missing

Please:

  • Check entrances, mailboxes, porches, garages, and safe locations

  • Ask household members, neighbours, or building staff

  • Review any Canada Post delivery notice

  • Confirm the shipping address

  • Allow one additional business day

Contact us if the package remains missing.

Multiple Packages

Some orders may be divided into multiple packages. Each package may have a different tracking number and delivery date.

Customer Support

Hewer Home Hardware
4459 W 10th Ave
Vancouver, BC V6R 2H8
Canada

Phone: +1 (604) 224-4934
Email: davisjenniferxpnqc9280@gmail.com

Please include your order number when requesting tracking assistance.